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Ultratek Computers & Communications

IT Managed ServicesIT Managed Services that we offer are:

Helpdesk – MJJT troubleshoots a variety of problems including printer issues, installing software, and monitoring computer health to see if hardware security is compromised or crashed.  MJJT also provides remote or on-site diagnostics, with comprehensive support that oversees the entire process from start to finish.

Cloud Storage – MJJT provides all kinds of cloud storage including complete cloud public, private, and hybrid. MJJT customizes the cloud storage to your individual business to ensure reliability and security. With cloud storage, you and your team members can access business information and documents from anywhere in the world, at any time.

Managed Backups – MJJT develops strategies to ensure that you have all backup requirements in place to meet your policy. MJJT helps set up and monitor backups, both remote and local. It’s a comprehensive solution that will keep your organization at top productivity levels.

Hardware Procurement – MJJT helps you select the right server, desktop, laptop, switch, firewall, NAS drive, monitor, and phone system (VoIP) for your specific business needs. Not sure which ones are right for you? Simply give us a call, and MJJT will explain the value of each for your organization. It’s something you can’t overlook this year!

Change Management – MJJT will manage any hardware or software upgrades to ensure that your new or changing office runs smoothly. Software consistency is key to prolonged organizational success. Without it, important details will slip through the cracks.

Business Continuity and Disaster Recovery – MJJT  ensures all infrastructure parts are in place for the guaranteed survival of your business. MJJT can help you write a policy, if needed, to satisfy compliance requirements.

System Security – MJJT ensures and understands your risk vs. cost. MJJT performs IT audits to satisfy policy and compliance requirements for your specific business, whether it’s virtual or physical.

System Management – MJJT manages updates, patches, firmware, and IT policies for employees including up-to-date handbooks and procedures. MJJT troubleshoots any hardware, evaluating if it needs updates or a replacement.  MJJT provides the replacement support within days of the submitted request.

System Monitoring – 24/7 monitoring alerts us of any possible problems in real-time, including hardware failure, lack of Internet connectivity, and failed backups.In addition, MJJT reviews logs regularly for possible issues. Cybersecurity is a massive concern for organizations today, and MJJT is happy to be your eyes and ears in the field.